AI-Powered Customer Service
Every conversation. One intelligent workspace.
Bring customer messages, support teams and AI agents together in one powerful platform.
No credit card required
Views
- My Inbox6
- Unassigned4
- Mentions2
- Waiting3
- AI Handled12
- Resolved
Hi, I need to replace my card…
Can I add another item to my order?
Thanks for the quick reply!
Product still shows out of stock
Where is my refund?
Ticket
AI Summary
Customer wants to replace a lost card and confirm the delivery address on file.
Trusted by fast-moving support teams
Why Conversa
One platform for every customer moment
Stop switching tabs. Route, resolve and report on every conversation from a single, calm workspace.
Shared omnichannel inbox
Every message from every channel in one collaborative queue.
Grounded AI agents
Answers drawn only from your knowledge base, with confidence and handoff.
Visual chatbot builder
Design, test and version conversation flows without code.
Consent-first broadcasts
Template campaigns with opt-out enforcement built in.
Actionable analytics
SLA compliance, response times and AI containment at a glance.
Official integrations
WhatsApp Cloud API, email, web chat and social via adapters.
AI Agents
AI that answers only from your approved knowledge
- Cites its source internally and shows a confidence score
- Escalates to a human when unsure, angry or off-topic
- Never invents pricing, policy or order details
Omnichannel Inbox
WhatsApp, email, web chat and social — in one thread
- Assign, tag, snooze and set SLAs across every channel
- Internal notes, @mentions and full audit history
- Realtime updates as your team works together
Chatbot Builder
Design flows visually, publish with confidence
- Drag-and-drop nodes: questions, conditions, AI search, handoff
- Versioned JSON definitions with a testing simulator
- Execution logs so you can see exactly what ran
Broadcasts
Reach the right people — with consent built in
- Approved templates, segments and time-zone-aware sending
- Opt-out enforcement and suppression lists by default
- Delivery, read and reply tracking per campaign
Analytics
Know your response times, SLAs and AI containment
- First response, resolution time and reopen rate
- AI vs human resolution and handoff rate
- Export to CSV and PDF for stakeholders
Integrations
Connect the channels your customers already use
Official APIs and an adapter pattern — with a clearly-labelled simulated mode when credentials aren't set.
Loved by teams
What customers say
Hear from support leaders who run on Conversa every day.
“We cut first-response time in half and finally see every channel in one place.”
“The AI drafts save my team hours a day and it never guesses at policy.”
“Setting up broadcasts with built-in consent gave our legal team confidence.”
Pricing
Plans that grow with your team
Simple, transparent pricing for teams of every size.
Starter
$0/mo
- 1 inbox
- 3 team members
- Website chat
- Basic reports
Growth
$49/mo
- Multiple channels
- 10 team members
- AI agents & chatbots
- Advanced reports
Business
$149/mo
- Higher limits
- Multiple teams
- Advanced routing
- API access
Enterprise
Custom
- SSO
- Security review
- Dedicated support
- Audit logs
Prices exclude applicable taxes.